At Generations Family Dental we make every effort to provide you with the finest care and the most convenient financial option. To accomplish this, we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. We currently follow the current ADA&C Fee Guide for General Dentists. Dental insurance is a contract between you and your insurance. Ultimately it is your responsibility to know your coverage frequencies and annual maximum.
As a courtesy to our patients, we accept the assignment of benefits and will direct bill your insurance.
We ask that you bring all necessary and current insurance information to your initial dental appointment.
Should there be any changes with your dental insurance plan in future appointments, we ask that you update your insurance with our staff prior to your visit. Please note: most dental insurance plans do not release specific benefit information to the dental clinic due to the privacy act. However, the patient will always have access to this information online or by calling their benefits provider. If you have any problems or questions, please ask our staff and we will always do our best to help.
We direct bill your insurance and accept the payment directly from your insurance company. You are then responsible for any amount not covered by your insurance company. This may include insurance deductibles, co-pays or if a service provided is not allowed by your plan. If you provide us with a plan that is not active, you will be responsible for the full cost of treatment provided.
We accept cash, debit, Visa & MasterCard.
The clinic requires a minimum of 48 hours business notice if an appointment is canceled to avoid a charge. We understand sometimes there are urgent needs that cause a last-minute cancellation, so please provide us with as much notice as possible so we may accommodate other patients who are waiting for an appointment.
Our office staff understands the importance of protecting your personal information and we are committed to collecting, using, and disclosing your personal information responsibly. We will only collect, use, and share the information contained in your dental records, including personal information, photos, x-rays, and clinical information, as is reasonably necessary for the following: